Additional Services

Additional Services

Regular hosts to large crowds, royal visits and state functions, our teams guarantee the highest levels of service

With the latest technology, 24 hour surveillance and accredited male and female security staff, you can rest assured you’re in safe hands.

That’s not all though. Our teams will put together a strategy to manage your event - with close reference to your floor plan, forecasted visitor numbers, pick-up and drop-off points, shuttle bus access, traffic marshals and security guards. Covering everything from admission control and x-ray machines through to emergency and evacuation procedures, our staff is fully trained and qualified in fire awareness and first-aid.

When needed, make full use of our protocol division. From handing all VIP requirements and liaising with the relevant local authorities, leave it to us to take care of all the requisite arrangements. Through our extensive knowledge of protocols, local customs, government contacts, and appropriate etiquette, you can totally rely us.

 
 

It is an absolute priority to us that we maintain a safe and healthy environment for everyone on our premises at all times.

Our professionally certified and highly skilled medical team provides rapid emergency response, from immediate care for trauma to speedy hospital transport.

During large events, our emergency medical services station is located on Concourse 1 between Halls 4 and 5. Depending on the size of your event, additional stations can be allocated with standby ambulances for larger scale shows.

 
 
 

With the large number of daily visitors, managing the roads surrounding our venue and the flow of travellers arriving on public transport, is an essential part of our operations.

Our emphasis on traffic management and transport services aim to make your on-site experience both convenient and hassle-free.

Working closely with Dubai Police and the Roads and Transport Authority (RTA), we manage major traffic for every one of the shows we host, ensuring seamless access for visitors and minimum interruption to traffic flow. We also manage our multiple car parks, as well as the dedicated VIP and valet parking areas at the main entrances. All of this is handled efficiently and effectively, without compromising on our friendly service and hospitality.